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problema disco su ks387218.kimsufi.com


azrael666x
05.12.2013, 14.06
Abbiamo aperto il ticket incidente per la sostituzione, n. 1576357.

Sar raggiungibile dal manager. sezione "Supporto" > "Consultare i miei ticket" > "Visualizza i ticket aperti".

Non appena risponderai al ticket, dalla sezione indicata, inizieranno le procedure per la sostituzione del disco danneggiato.

Ti chiedo scusa per il ritardo nella gestione.

frankie
03.12.2013, 13.59
smartctl segnala un problema disco, la macchina on-line, ma prevedo problemi seri a breve. possibile sostituire il disco?

Codice:
[...]
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.
[...]
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   113   100   006    Pre-fail  Always       -       56551778
  3 Spin_Up_Time            0x0003   100   100   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       14
  5 Reallocated_Sector_Ct   0x0033   001   001   036    Pre-fail  Always   FAILING_NOW 4105
  7 Seek_Error_Rate         0x000f   074   060   030    Pre-fail  Always       -       25823679
  9 Power_On_Hours          0x0032   079   079   000    Old_age   Always       -       18935
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       14
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   099   000    Old_age   Always       -       4295032833
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   065   048   045    Old_age   Always       -       35 (Lifetime Min/Max 22/40)
194 Temperature_Celsius     0x0022   035   052   000    Old_age   Always       -       35 (0 16 0 0)
195 Hardware_ECC_Recovered  0x001a   017   016   000    Old_age   Always       -       56551778
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       1
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       1
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       65880503372309
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       626196122
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       20336205