azrael666x
05.12.2013, 14.06
Abbiamo aperto il ticket incidente per la sostituzione, n. 1576357.
Sarà raggiungibile dal manager. sezione "Supporto" > "Consultare i miei ticket" > "Visualizza i ticket aperti".
Non appena risponderai al ticket, dalla sezione indicata, inizieranno le procedure per la sostituzione del disco danneggiato.
Ti chiedo scusa per il ritardo nella gestione.
smartctl segnala un problema disco, la macchina è on-line, ma prevedo problemi seri a breve. È possibile sostituire il disco?
Codice:
[...]
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.
[...]
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 113 100 006 Pre-fail Always - 56551778
3 Spin_Up_Time 0x0003 100 100 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 14
5 Reallocated_Sector_Ct 0x0033 001 001 036 Pre-fail Always FAILING_NOW 4105
7 Seek_Error_Rate 0x000f 074 060 030 Pre-fail Always - 25823679
9 Power_On_Hours 0x0032 079 079 000 Old_age Always - 18935
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 14
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 4295032833
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 065 048 045 Old_age Always - 35 (Lifetime Min/Max 22/40)
194 Temperature_Celsius 0x0022 035 052 000 Old_age Always - 35 (0 16 0 0)
195 Hardware_ECC_Recovered 0x001a 017 016 000 Old_age Always - 56551778
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 1
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 1
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 65880503372309
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 626196122
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 20336205