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Disco fallato


3cl1ps3
12.02.2014, 12.17
Incidente aperto, ticket #1625130

Puoi consultarlo da manager v3 al percorso:

Home > Supporto > Consultare i miei ticket

A breve sarai contattato da un tecnico. Grazie per la collaborazione.

gen_patton
08.02.2014, 09.42
Dopo un riavvio mi ha fatto lo smart test completo:

Codice:
root@ks386003:~# smartctl --all /dev/sda
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.10.23-xxxx-std-ipv6-64] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model:     ST31000524AS
Serial Number:    9VPDKFHV
LU WWN Device Id: 5 000c50 0361a0af9
Firmware Version: JC4B
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Sat Feb  8 09:41:55 2014 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      ( 121) The previous self-test completed having
                                        the read element of the test failed.
Total time to complete Offline
data collection:                (  609) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 174) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x103f) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   084   081   006    Pre-fail  Always       -       64846100
  3 Spin_Up_Time            0x0003   100   100   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       33
  5 Reallocated_Sector_Ct   0x0033   070   070   036    Pre-fail  Always       -       1265
  7 Seek_Error_Rate         0x000f   075   060   030    Pre-fail  Always       -       41802495
  9 Power_On_Hours          0x0032   076   076   000    Old_age   Always       -       21059
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       33
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   001   001   000    Old_age   Always       -       3666
188 Command_Timeout         0x0032   100   098   000    Old_age   Always       -       77310590994
189 High_Fly_Writes         0x003a   087   087   000    Old_age   Always       -       13
190 Airflow_Temperature_Cel 0x0022   061   052   045    Old_age   Always       -       39 (Min/Max 38/39)
194 Temperature_Celsius     0x0022   039   048   000    Old_age   Always       -       39 (0 14 0 0)
195 Hardware_ECC_Recovered  0x001a   024   016   000    Old_age   Always       -       64846100
197 Current_Pending_Sector  0x0012   097   093   000    Old_age   Always       -       143
198 Offline_Uncorrectable   0x0010   097   093   000    Old_age   Offline      -       143
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       178052164244119
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       3126058719
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       3732388436

SMART Error Log Version: 1
ATA Error Count: 2347 (device log contains only the most recent five errors)
        CR = Command Register [HEX]
        FR = Features Register [HEX]
        SC = Sector Count Register [HEX]
        SN = Sector Number Register [HEX]
        CL = Cylinder Low Register [HEX]
        CH = Cylinder High Register [HEX]
        DH = Device/Head Register [HEX]
        DC = Device Command Register [HEX]
        ER = Error register [HEX]
        ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 2347 occurred at disk power-on lifetime: 21044 hours (876 days + 20 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 08 ff ff ff ef 00  23d+06:55:23.280  READ DMA EXT
  ea 00 00 ff ff ff af 00  23d+06:55:23.240  FLUSH CACHE EXT
  35 00 08 ff ff ff ef 00  23d+06:55:23.240  WRITE DMA EXT
  ea 00 00 ff ff ff af 00  23d+06:55:23.230  FLUSH CACHE EXT
  35 00 10 ff ff ff ef 00  23d+06:55:23.230  WRITE DMA EXT

Error 2346 occurred at disk power-on lifetime: 21044 hours (876 days + 20 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 08 ff ff ff ef 00  23d+06:44:33.410  READ DMA EXT
  ca 00 08 00 e2 06 e1 00  23d+06:44:33.409  WRITE DMA
  27 00 00 00 00 00 e0 00  23d+06:44:33.408  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 00  23d+06:44:33.400  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00  23d+06:44:33.379  SET FEATURES [Set transfer mode]

Error 2345 occurred at disk power-on lifetime: 21044 hours (876 days + 20 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 08 ff ff ff ef 00  23d+06:44:30.483  READ DMA EXT
  25 00 08 ff ff ff ef 00  23d+06:44:30.464  READ DMA EXT
  25 00 08 ff ff ff ef 00  23d+06:44:30.448  READ DMA EXT
  25 00 08 ff ff ff ef 00  23d+06:44:30.440  READ DMA EXT
  25 00 08 ff ff ff ef 00  23d+06:44:30.439  READ DMA EXT

Error 2344 occurred at disk power-on lifetime: 16730 hours (697 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 08 ff ff ff ef 00  48d+07:06:43.041  READ DMA EXT
  27 00 00 00 00 00 e0 00  48d+07:06:43.040  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 00  48d+07:06:43.032  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00  48d+07:06:43.025  SET FEATURES [Set transfer mode]
  27 00 00 00 00 00 e0 00  48d+07:06:43.000  READ NATIVE MAX ADDRESS EXT

Error 2343 occurred at disk power-on lifetime: 16730 hours (697 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 08 ff ff ff ef 00  48d+07:06:40.177  READ DMA EXT
  27 00 00 00 00 00 e0 00  48d+07:06:40.176  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 00  48d+07:06:40.167  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00  48d+07:06:40.161  SET FEATURES [Set transfer mode]
  27 00 00 00 00 00 e0 00  48d+07:06:40.135  READ NATIVE MAX ADDRESS EXT

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       90%     21059         1433742602
# 2  Short offline       Completed without error       00%     17154         -
# 3  Short offline       Completed without error       00%     17148         -
# 4  Short offline       Completed without error       00%     17148         -
# 5  Short offline       Completed without error       00%      2447         -
# 6  Short offline       Completed without error       00%      2440         -
# 7  Short offline       Completed without error       00%      2440         -
# 8  Short offline       Completed without error       00%         6         -
# 9  Short offline       Completed without error       00%         4         -
#10  Short offline       Completed without error       00%         4         -
#11  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

gen_patton
07.02.2014, 21.16
Disco guasto, di seguito le "prove":

Dal manager ovh
http://img11.imagevenue.com/img.php?..._122_162lo.jpg

questo il risultato di smartctl via ssh:

Codice:
root@ks386003:~# smartctl --all /dev/sda
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.10.23-xxxx-std-ipv6-64] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

Vendor:               /0:0:0:0
Product:
User Capacity:        600,332,565,813,390,450 bytes [600 PB]
Logical block size:   774843950 bytes
scsiModePageOffset: response length too short, resp_len=47 offset=50 bd_len=46
>> Terminate command early due to bad response to IEC mode page
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.
Ftp SSH inaccessibile

Che procedure per sostituire il disco?

Il server non produttivo, backup non necessario. Mi scade tra un mese e vorrei tenerlo come server di test/supporto.

Grazie